I’m really looking forward to it. This post is designed to help attendees get the most out of the day.
It contains a small amount of pre-work, which will help to give some context.
I’ve also outlined the agenda for the day. I do expect this to be flexible within the overall time constraints, so that I can ensure I meet the actual needs of the people there.
The “Lean” approach is first and foremost a mindset. To help frame your own learning questions for the event, here’s a selection of links to brief videos that might help. Please try to watch at least one.
Summary of the historical perspective (yet still so relevant): early 1900s to early 1990s Deming parts 1, 2 and 3: (3 x 10 mins)
A taster of some of the simple things that can be done that can have a surprisingly large effect on team and organisational performance – “How to build a Kanban board” (please note, although called Kanban, it’s not! See comment below video) (4.5 mins)
(Shown below) A well-made promotional video for a consulting firm that makes it look oh-so-simple, but does show the importance of a structured process of improvement starting with the customer (although tailored to manufacturing environment) – “Four principles of lean management” (2 mins)
And finally, but perhaps most relevantly… how do I change thinking? This video is both relevant to yourselves and your learners/customers: (4 mins)
Hopefully you will find the time to watch these videos. They are very varied, yet all talk about the same thing: how to improve the way any work works.
Please use these to help frame a set of 1-3 questions that you would like insights into as a result of attending this event, and then contact us with your questions by Tuesday 24th Februaryso that I can help shape the content around your objectives.
09:30 Introductions and Objectives
10:00 Section 1 – The Lean Context
I will explore some or all of the ideas below, along with a break at about 10:45
What is and isn’t lean?
What has lean got to do with learning and development?
The concept of value from a learning perpective
Defining the purpose(s) of a learning and development service
What would the perfect service look like from a (fully aware) customer’s perspective?
What are the things that are common to L&Dservices that are, on reflection, waste?
11:45 Section 2 – Learning and development processes review
(including lunch at 12:30)
In order to eliminate waste in learning & development, what has Lean to say on:
Training Needs Analysis
14:00 Section 3 – Useful Lean approaches to learn and use
(including a break at 14:45)
The turnaround doesn’t happen overnight, nor in one single step… I will explore a number of practical first steps
16:30 Wrap – review and action planning
An important time to identify and prioritise what you will do in the next 7 days.